Your inventory lifecycle, fully under control
IMS gives service organisations — hospitals, hotels, government entities, NGOs, and other private businesses — complete visibility across every stage of their inventory lifecycle, from acquisition through usage and disposal.
Four ways IMS serves your institution
Whether you need to stabilise a chaotic storeroom or optimise a mature inventory operation, there is a clear path forward.
Multi-Year SaaS Subscriptions to IMS-OS
Your entire inventory lifecycle — purchasing, tracking, reconciliation, and reporting — in one Caribbean-built platform that understands your operational context. No foreign-market workarounds. No generic templates.
- Purchase orders, approvals, and supplier management
- Barcode and serial number tracking across multiple locations
- Mobile app for scanning, stocktaking, and receipts
- Interfaces with Sage, QuickBooks, and POS systems
- Funds management and budget controls built in
Inventory Lifecycle Stabilisation & Assurance
Is your inventory chaotic, inaccurate, or uncontrolled? IMS comes in, establishes order, and gives you the confidence that your numbers are trustworthy.
- Independent cycle counting and year-end stocktakes
- Property inventory counts for sale or rental properties
- Variance identification and root cause analysis
- Process audit and remediation plan
Embedded Inventory Operations & Control Services
Need operational capacity, not just software? IMS provides trained purchasers, storeroom clerks, and stocktakers who work inside your institution — seamlessly, confidentially.
- Trained purchasers and storeroom clerks on-site
- IMS-certified stocktakers for independent counts
- Warehouse management and container unloading
- Discreet operations — your team often won’t know a count is happening
Inventory Performance Optimisation & Advisory
For institutions ready to move beyond control and into excellence. IMS analyses your operational data and advises on meaningful improvements to cost, efficiency, and compliance.
- End-of-month variance analysis and reporting
- Item management and SKU rationalisation
- Cost-of-sales analysis and margin improvement
- Strategic roadmap for inventory lifecycle maturity
Built for organisations that depend on inventory accuracy
IMS-OS is not a generic platform built for foreign markets. It was designed for how Caribbean organisations actually operate.
Hotels & Hospitality
From F&B inventory to linen management and property inventories — IMS keeps your storeroom aligned with your revenue targets.
- Month-end F&B reconciliation built in
- Multi-location stock tracking across departments
- Property inventory counts for villa management
- Variance alerts before costs spiral
See hospitality case study →
Healthcare & Medical
Medical supply accuracy isn’t optional. IMS gives healthcare institutions the audit trail and compliance readiness they need.
- Medical supply and equipment tracking
- Expiration date monitoring (Premium)
- Audit-ready reports for compliance reviews
- Multi-department requisition controls
Request a healthcare demo →
Retail & Wholesale
Keep shelves stocked, shrinkage low, and margins protected. IMS-OS was built on real Caribbean supermarket and wholesale operations.
- Barcode scanning at receiving and point of sale
- Cycle counting by category and movement
- Shipment costing across multiple suppliers
- POS and accounting system integration
See the Retail case study →
Government & Utilities
Public accountability requires accurate asset records. IMS gives government bodies the visibility and audit readiness they need.
- Asset tracking and ownership assignment
- Budget-controlled purchasing with multiple approvals
- Electronic signatures for audit trail
- Funds management by department
Book a government consultation →
Logistics & Construction
Parts, equipment, and project materials — tracked across sites, suppliers, and cost centres in real time.
- Assemblies and kits management for projects
- Lot and batch tracking (Premium)
- Distribution and inter-site transfers
- Shipment costing for container imports
Talk to a logistics specialist →
From chaotic storeroom to certified excellence
Most clients start with a specific pain — an upcoming audit, uncontrolled shrinkage, or a storeroom no one trusts. IMS meets you where you are and takes you where you need to be.
You describe your situation
A free 30-minute consultation with an IMS specialist. No sales pressure — just an honest assessment of where you are and what would help.
We recommend the right service
Stabilisation, IMS-OS, embedded operations, or advisory — sometimes a combination. We tell you what makes sense for your size, budget, and urgency.
IMS is configured for your operation
Your IMS-OS is set up to reflect your specific locations, departments, workflows, and accounting system. This is not a generic SaaS onboarding.
Your team is trained and supported
On-site training, a full knowledge base, and live chat support. Your team is confident and capable from day one.
You have full visibility — and we keep improving it
Ongoing support, monthly variance reviews, and annual optimisation reviews. Your IMS relationship grows as your operation does.
What Caribbean operations leaders say
Real results from real organisations across hospitality, automotive, retail, and healthcare.
IMS-OS plans for every stage of growth
One free month when you pay annually. No hidden setup surprises — system configuration and training are quoted separately so you know exactly what you’re committing to.
For smaller teams getting started
Up to 10 users per business unit. Everything you need to bring order to your purchasing and inventory.
- ✓ Purchase orders & supplier management
- ✓ Barcode tracking & multiple locations
- ✓ Inventory reports & audit trail
- ✓ Standard support (24/7 email)
- ✓ Electronic signatures
For growing operations up to 20 users
The complete platform. Mobile scanning, accounting interfaces, and full reporting give you total operational clarity.
- ✓ Everything in Basic
- ✓ Mobile app — scan, stocktake, receive
- ✓ Accounting interface (Sage, QuickBooks)
- ✓ Transfers between locations
- ✓ POU tracking
- ✓ Standard support included
For advanced operations up to 30 users
Full platform plus lot tracking, expiration dates, sales orders, and POS integration for the most demanding operations.
- ✓ Everything in Standard
- ✓ Lot/batch & expiration tracking
- ✓ Sales orders & consignment
- ✓ POS interface
- ✓ Assemblies (recipes/kits)
- ✓ Premium support included
Answers to questions you probably have
A team you can actually count on
IMS is not a faceless SaaS company. We are a Barbados-based team of professionals with deep operational expertise.
Mr. Roy E. Browne
Roy brings more than 25 years of experience in inventory lifecycle management, stock auditing, and hospitality operations, and has led IMS’s transition into a technology-enabled, SaaS-driven inventory management business. Under his leadership, the IMS-OS platform was developed and commercialised, and the company expanded across multiple Caribbean markets. His background includes senior roles with Marriott International, NDC Stocktaking Services (UK), and as Property Manager within the Intimate Hotels of Barbados group, where he also served two terms on the Board. He holds a Diploma in Business Management from Reading University (UK), a Supervisory Management NVQ Level 3, and a Certificate in Purchasing and Inventory Management.
Ms. Luciene Mason
One of IMS’s first team members, Luciene brings a wealth of knowledge across all areas of the IMS client experience and provides guidance to the entire team.
Mr. Jerome Dixon
A Computer Science graduate of the University of the West Indies, Cave Hill Campus, Jerome brings significant international experience as a software developer. He plays a key role in the design, development, and optimisation of IMS-OS, and his expertise spans multiple operating systems, programming languages, and modern cloud-based technologies. He is responsible for delivering scalable, high-performance system components that support the reliability, resilience, and security requirements of the platform.
Ms. Shola Johnson
Shola is responsible for ensuring day-to-day stability of IMS-OS deployments, diagnosing system issues, validating software performance, and supporting consistent service delivery across client environments. She is recognised for her attention to detail, proactive problem-solving, and commitment to service excellence in high-demand operational settings. She is currently advancing her technical capabilities through a Bachelor’s degree in Information Technology at the University of the West Indies.
Mrs. Paula Niles-Ward
Paula brings strong expertise in administration, financial reporting, inventory management, staff training, and project support, contributing to effective operational control and delivery. She holds a Bachelor of Science in Accounting from UWI and has extensive experience in budgeting, SOP development, inventory systems, and financial oversight, supporting disciplined operations, reporting integrity, and internal governance.
Mr. Martin Nurse
Martin is responsible for cloud infrastructure, security, compliance, and quality assurance. He brings hands-on expertise in AWS environments, cybersecurity controls, data protection, and GDPR-aligned practices. He is experienced in building secure, scalable cloud architectures, conducting security audits, and automating deployments through CI/CD pipelines. He plays a central role in platform resilience, incident response readiness, and compliance support for enterprise and public-sector clients. He holds multiple professional certifications in cloud and cybersecurity disciplines.
Ms. Maureen Browne, MSc, MCIPD
Maureen is an experienced Human Resources professional with expertise in workforce planning, talent management, employee relations, and organisational development. She holds a Master of Science degree along with MCIPD professional accreditation, reflecting strong competency in HR governance, policy development, and strategic people management. She provides critical oversight of recruitment, performance management, training, and compliance with employment standards.
Ideas that help you manage inventory better
Case studies, research reports, how-to guides, and industry insights — produced for Caribbean operations leaders.
The Barbados Inventory Lifecycle Management Report 2026
The first independent study of how Barbadian institutions across healthcare, hospitality, retail, and government manage their operational inventory — co-created with 20 contributing executives. Includes benchmark data, sector-by-sector analysis, and strategic recommendations.
Become a contributing executive →How Retail client reduced shrinkage by 31% with IMS cycle counting
A high-volume retail operation with four locations needed a consistent, independent stocktaking process. Here is what happened.
From manual spreadsheets to real-time F&B visibility at Hotel.
Reconciliation that used to take three days now runs automatically.
Building audit-ready medical supply records for a new healthcare facility
A hospital under construction needed inventory systems in place from day one. IMS delivered operational readiness before opening.
The Caribbean operations leader’s guide to running a year-end stocktake
A step-by-step framework for planning, executing, and reconciling your annual stock count — with or without IMS software.
The invisible leak: how poor inventory management is quietly draining Caribbean hospitality profits
Most hotel managers know their occupancy rate to two decimal places. Very few know their true cost-of-goods accuracy. Here is why that matters.
Why generic foreign inventory software fails Caribbean businesses — and what to do instead
From VAT structures to container costing to local supplier management: what your offshore SaaS platform simply does not understand about your operation.
Get new insights in your inbox
Monthly articles, guides, and research updates for Caribbean operations leaders. No spam — unsubscribe any time.
Join 400+ Caribbean operations professionals already subscribed.
Twenty-five years of Caribbean operational expertise — built into every feature
IMS was not built in Silicon Valley by engineers who have never managed a Caribbean storeroom. It was built in Barbados, by a team that has spent decades inside hotels, supermarkets, hospitals, and government departments — learning exactly what breaks down when inventory is uncontrolled.
IMS-OS is the result of that learning. It is not a generic platform adapted for the Caribbean. It is a Caribbean platform, designed from first principles, that happens to meet international standards.
Our mission: to build the number one Supply Chain Management Ecosystem in the Caribbean — one that controls the cost of goods, reduces waste, and improves the bottom line for every client we serve.
“To build the number one Supply Chain Management Ecosystem that controls the cost of goods, reduces waste, and increases the bottom line for our clients, locally and regionally.”
Let’s talk about your inventory challenges
Whether you need a platform demo, a stocktaking team, or an honest assessment of where your operation stands — the conversation starts here. No sales pressure, no generic pitches.
Live chat: 10:00am – 4:30pm
Warrens, St. Michael
Barbados
Schedule a free consultation
Tell us about your operation and we’ll come prepared with relevant ideas.
We will never share your information. Expect a response within 24 hours.
Let’s see your operation clearly
Book a free 30-minute consultation. We will review your current setup, identify the biggest opportunities, and recommend the right IMS solution — with no obligation to commit.